FAQ
The questions business owners ask us most — about credit checks, timing, documents, and what to expect.
Will checking my options affect my credit score?
No. Reviewing your options starts with a soft inquiry, which doesn’t affect your credit score. A hard credit pull may be used later only if you choose to move forward with a specific offer and finalize funding.
How quickly can funding happen?
It varies by product and profile. Many approved businesses can receive funds within 24–48 hours after final approval and acceptance. We’ll give you a realistic timeline for your situation.
What documents will I need?
Commonly requested items include a government-issued ID, recent business bank statements, and basic business details. Additional documentation may be requested during review.
Do I need perfect credit?
Not necessarily. A personal FICO® around 500+ is typical, but we look beyond a single score — business performance, consistency, and your overall profile all matter. Meeting minimums doesn’t guarantee approval.
What are the basic requirements?
As a general guide: 6+ months in business, $150k+ in annual revenue, a business checking account, and a personal FICO® around 500+. These are guidelines, not a promise of approval, and they vary by product and funding source.
Is OnTap Lending a bank or direct lender?
Our role is described in the disclosures at the bottom of every page — [confirm and state your role: direct lender / lending marketplace / loan broker]. We help business owners explore and access funding options; we don’t guarantee approval.
Are there prepayment penalties?
It depends on the specific product and offer. Any applicable fees and early-payoff details are disclosed clearly before you sign.
How much can my business get, and at what rate?
Amounts, rates, and terms are determined during underwriting and depend on your profile and the funding source. We’ll walk you through likely options on your call — we don’t quote guaranteed numbers up front.
What does it cost to talk to you?
Nothing. The initial underwriting call and soft-pull review are free and carry no obligation.
Which industries do you work with?
We work across many industries, though some may be restricted depending on the funding source. The quickest way to find out is to book a call.
Still have a question?
Book a free call and we'll answer it directly. Checking your options is a soft inquiry and won't affect your credit score.